Fix common streaming and recording problems in Streamdzy
No sound, a black screen, a phone that will not connect, a platform that rejects the key, a recording that will not play: the fix for each, in order.
No Sound on Your Stream: How to Fix It
Your viewers hear nothing: check the microphone, the sound source in the scene and the place you stream to, in that order.
Microphone Not Working in Streamdzy
The microphone does not show up or does not move in Streamdzy: check the Windows setting, the cable and the app’s choice.
Camera Not Showing in Streamdzy
Your webcam does not appear in Streamdzy: check the connection, the permission and whether another app is using it.
Camera Is Already in Use: What to Do
The camera says it is in use by another app: find that app, close it and bring your camera back into the stream.
Virtual Camera Not Showing in Your App
Streamdzy’s virtual camera does not appear in another app: note it is in beta and check the driver is installed.
Phone Camera Page Is Blank: How to Fix It
The phone shows a blank page when it opens the camera code: check the network, the page address and the browser’s camera permission.
Phone Camera Permission Denied: Fix It
The browser on your phone refuses the camera: allow it in the browser settings, then join again.
Phone Camera Keeps Disconnecting
The phone camera drops during the stream: keep the phone awake, on the same network and charged, and rejoin.
Twitch Says Your Stream Is Unhealthy
Twitch warns that your stream is unhealthy: lower the quality, check the upload and keep the connection steady.
YouTube Says No Data Is Being Received
YouTube says it is not receiving data: check the key, the place is ticked and the stream has started, then try again.
Bitrate Too High Warning: What to Do
The platform warns the bitrate is too high for your account: lower the picture quality to the level it accepts.
Antivirus Blocks Streamdzy: What to Do
Your antivirus stops Streamdzy from running: check the file, allow it only if it came from our official download, and report any problem.
SmartScreen Warning When Installing Streamdzy
Windows SmartScreen warns about the Streamdzy installer because it is not code-signed yet: what it means and how to continue.
Recording File Will Not Play: How to Fix It
A recording will not open or play: check the file type, convert it to MP4, and recover an unfinished session if the PC stopped.
Recording Too Large to Share: What to Do
A recording is too big to send or upload: convert it to a smaller file or share it through a service that takes large files.
Recording Stopped Because the Disk Is Full
A recording stopped because the disk is nearly full: free up space or choose another folder and record again.
Recording Is Choppy: How to Fix It
A recording looks choppy or stutters: lower the quality, free the processor and check the disk.
Cannot Connect a Phone to the PC
The phone will not join the PC: check the network, the firewall and that the code is current.
Windows Firewall Blocking Streamdzy
Windows Firewall blocks Streamdzy from talking to phones or the network: allow it on private networks.
Streamdzy Will Not Start: What to Try
Streamdzy does not open or closes at once: restart the PC, check it is not already running and reinstall the latest version if needed.
Streamdzy Feels Slow: What to Check
Streamdzy feels slow or hot: check the picture quality, close other programs and run the Health check to see the load.
Settings Not Saving in Streamdzy
Your settings reset after restarting Streamdzy: check the settings folder is writable and not in a synced or locked location.
Streamdzy Update Not Installing
An update did not install: check it was downloaded, close Streamdzy so it can install, and try Restart and update.
Scene Shows a Black Box
A source in the scene is black: check the source is connected, the right window is chosen and it is not minimised.
Game Capture Shows a Black Screen
Your game shows black in the stream: capture the game window, not the whole screen, and check the game is not in exclusive mode.
Want all of this in one app?
Streamdzy is a free streaming and recording app for Windows: several cameras, your phone as a camera, going live to many places at once, and recording first so a bad connection never costs you the show.