Help
Cannot Connect a Phone to the PC
The phone will not join the PC: check the network, the firewall and that the code is current.
The short answer
Put the phone and the PC on the same network, check the Windows firewall allows Streamdzy on private networks, and use a fresh code. Then try again.
How to do it in Streamdzy
- Find the problem in the list, and try the first step only.
- Check it again with a short test, before you go live or record.
- If it still happens, run the Health check and the upload speed test, and note what they show.
- Update Streamdzy from Settings, Updates, if the problem is one we have fixed in a newer version.
What to know first
Some problems come from the PC, the network or the platform rather than the app. Streamdzy’s checks show which one it is; a connection that is down cannot be fixed by the app.
Questions
Does the firewall block it?
It can. Allow Streamdzy on private networks in Windows Security.
Want all of this in one app?
Streamdzy is a free streaming and recording app for Windows: several cameras, your phone as a camera, going live to many places at once, and recording first so a bad connection never costs you the show.